Your care, available any time.

See your upcoming visits, download test reports and prescriptions, and message the clinic from your phone, without waiting for opening hours.

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Sign in to your portal

Use the mobile number you gave at registration. We send a one-time code by SMS, so there is no password to remember.

Mobile number
01XXX-XXXXXX
Patient ID Optional, printed on your prescription
MR-000000
Send my sign-in code
First visit? Book an appointment Need help signing in?
Your records are private. Only you and the clinical team can see them.
Inside the portal

Everything from your visit, in one place.

Appointments. View, reschedule or cancel upcoming visits and get SMS reminders.
Test reports. Audiograms, tympanometry results and endoscopy notes, ready to download.
Prescriptions. A clear copy of every prescription, so a lost paper never interrupts treatment.
Secure messages. Ask a follow-up question and get a reply from the clinic team within one working day.
Family accounts. Parents can manage their children's appointments and records from a single login.
Preparing for your visit

Bring these and you'll get more from your appointment.

Previous reports

CT or X-ray films with their reports, hearing tests and any notes from earlier doctors.

Your medicines

All tablets, nasal sprays and ear drops you use, including any you bought without a prescription.

Your questions

Write them down beforehand. It's easy to forget them once the examination starts.

Arrive 10 minutes early

New patients register at reception and receive their Patient ID for portal access.

Recovery guides

After surgery: what's normal and when to call.

The full guide for your operation appears in your portal after surgery. Here are the key points.

Throat

After tonsillectomy

Pain often peaks around days 5–7. This is expected, so keep taking your pain relief on schedule.
Drink plenty of water and eat soft, cool foods. Avoid anything spicy or crunchy for two weeks.
Call straight away if you spit or cough up fresh blood.
Nose & sinus

After sinus or septum surgery

Start saline rinses the day after surgery and continue for as long as advised.
Don't blow your nose, lift anything heavy or bend over for 10 days.
Call if you have a fever, severe headache, swelling around the eye or steady bleeding.
Ear

After ear surgery

Keep the ear completely dry. Use a cotton ball with petroleum jelly when you bathe.
Sneeze with your mouth open, and don't fly until you're cleared to.
Call if you develop dizziness, facial weakness or worsening pain.
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